Warranty Policy

KreditVerse hardware kits include manufacturer-backed warranty protection.

Standard Warranty Coverage

VR hardware purchased through KreditVerse includes:

• 12-month manufacturer warranty
• Coverage for manufacturing defects
• Hardware malfunction under normal use

The warranty covers:

• Headset functionality
• Controllers
• Charging hardware
• Internal components

Warranty Exclusions

The warranty does not cover:

• Accidental damage
• Water damage
• Improper handling
• Unauthorized modifications
• Loss or theft

Warranty Claims

To initiate a warranty claim:

1. Contact support@kreditverse.ai
2. Provide your order number
3. Describe the issue
4. Submit photos or video if requested

Our team will assist with repair, replacement, or manufacturer warranty processing.